Privacy policy

Privacy Policy

Ashley Jade Ltd Privacy Policy

Ashley Jade Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of personal information:

  • Contact details: name, email, phone number, billing and shipping addresses
  • Financial information: payment details, card numbers, and transaction data
  • Account details: username, password, preferences
  • Device and usage data: IP address, browser, and website interactions
  • Communications: emails or messages you send to us

2. How We Use Your Information
We use your personal information to:

  • Process orders and payments
  • Deliver products, courses, and digital resources
  • Provide customer support
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. Cookies
Our Website uses cookies to improve your browsing experience and ensure the website functions correctly. You may disable cookies in your browser settings, but some website features may not function properly.

4. Sharing Your Information
We may share your information with:

  • Shopify (our website host and e-commerce platform)
  • Service providers involved in payment processing, order fulfillment, and analytics
  • Marketing and business partners (where consent is provided)

5. Security and Retention
We use appropriate security measures to protect your information but cannot guarantee complete security. Your data is retained only as long as necessary for business or legal purposes.

6. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Withdraw consent or object to processing
  • Request data portability

You can contact us to exercise these rights via ashley@ashleyjadeltd.com.

7. International Transfers
Your data may be processed outside the UK or EEA. When this occurs, we ensure appropriate safeguards are in place.

8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact
If you have any privacy-related questions or concerns, contact:
📍 Ashley Jade Ltd, 16–18 Hall Street, Southport, Merseyside PR9 0SE
📧 ashley@ashleyjadeltd.com